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FAQ

Here are some answers to common questions that we get asked.

Signing Up

Q. How do I join?

A. To become a member of SchoolsTube, go to the sign up page (http://schoolstube.com/signup), choose a username and password and enter your user information.

Logging on

Q. I forgot my username and/or password?

A. Visit the page (http://schoolstube.com/forgotpassword), enter your email address we will send you instructions to update your account.

About SchoolsTube

Q. What is SchoolsTube?

A. SchoolsTube is the original safe video and audio streaming service that allows anyone to view or listen, and members to share uploaded video and audio.

Q. What equipment do I need to view video or listen to audio using SchoolsTube?

A. There are a few basic requirements in order for you to watch video or listen to audio you should have access to the following:

PC or Mac

Monitor

Speakers

Broadband connection 500Kbps (1/2 megabyte) +

Macromedia Flash Player 9.0+ plug-in

Windows XP or higher with latest updates installed

Mac OS X 10.4 or higher

Firefox 3.0+, Internet Explorer 7.0+, or Safari 3.0+

Q. Where do I report a security issue?

A. You can click here to email the schoolstube security officer

Q. Does SchoolsTube offer telephone support?

A. In order for us to keep our subscription charges as low as possible, SchoolsTube does not currently offer telephone support

Q. Where can I find out more about advertising opportunities with SchoolsTube?

A. If your company operates in an area of interest to the SchoolsTube subscribing community, you can enquire about further advertising opportunities with us. Contact advertising@schoolstube.com

Q. What should I know about using SchoolsTube from a public computer?

A. SchoolsTube uses persistent cookies, which means that depending on the security settings of your browser, you will stay logged on even if you close your browser. If you are using a shared or public computer, remember to log off after you have finished with the site.

Q. How do videos get featured?

A. SchoolsTube members rate videos they like, and we review highly-rated and recent videos for consideration in the Featured Videos section of the home page, and elsewhere. In addition, our team take suggestions from members and scan the site for content of interest.
If you are a member, click here to email your suggestions to us.

Q. Where can I find out more?

A. There are more details in the Schoolstube Quickstart guide.
click here to open the Quick start guide